Term & Conditions
Please take the time to read through this page before ordering. You may find our restrictions a pain to deal with, but the added security it provides us also allows us to keep lower prices for the honest people out there.
We cannot be liable for any misprints (i.e. inaccuracy in a price or description) for the parts we advertise on our website.
Ordering.
- Orders can be placed by e-mail or phone. We do not take orders online to ensure that you are getting the proper parts for the intended application.
- Name, address, phone number(s), and credit card or PayPal information is needed when the order is being entered. If you are not comfortable sending your credit card number via e-mail we will contact you via phone for the information.
- 50% non-refundable deposit is due when we start your order. We will not bill you until we are starting the order, not when the order is placed.
- Custom Orders. Generally I don't take custom orders. However I like to build cool shit. If you have a cool project that you want badass parts for please feel free to inquire.
- International Orders. Payment is only accepted via Wire Transfer or PayPal(verified addresses only). We DO NOT accept credit card payments because we cannot verify addresses for shipping and billing and therefore our merchant bank cannot guarantee against fraud (fraud against you or us). DO NOT ask us to make an exception on this, as we cannot.
Payment.
We do accept credit card orders, Visa, Master Card, and Discover. We do not accept American Express. We do not ship C.O.D.
-Please understand the following criteria for credit card usage:
- Shipping must be to the person and address that are on file with the credit card issuer. If you need to have items shipped to an address that is not listed with your credit card company, please call your credit card company and ask them to add the address as an "alternate" or "secondary" billing address. That way we can call them and verify that it is a good address to ship to. It only takes about 5 minutes on the phone for you, 99% of the credit card companies will do this. Then we can ship it to your work or where your wife car is being works on. This will help you with buying from other places too. If for some reason you cannot do this, send a money order, then we can ship anywhere since the parts will be pre paid.
- Most orders shipped UPS Ground. Air options are available for repeat customers only, using the same credit card and shipping to the same address as previous orders (more than 2 weeks prior!). We do not have the time to properly do all the necessary security checks for new customers to be able to ship orders the same day or possibly the following day.
Unfortunately air shipping is too often used by credit card thieves to get the parts there before the credit card can be reported stolen. Air options are available for repeat customers only, using the same credit card and shipping to the same address as previous orders (more than 2 weeks prior!).
- Please do not use other peoples cards - fathers', mothers', ex-wives', room-mates', etc. If your name isn't on the card, we can not accept them.
- When ordering by credit card, please be sure we have all phone numbers necessary to find you 24 hours a day (in case we forget to ask you). We need these because if there is a problem with the card, and we cannot find you within 2-3 phone calls, we cannot process your order, nor continue looking for you. The phone numbers are also one of the criteria for checking credit card validity.
- To all of the honest customers we have, all we can do is apologize for the restrictions. They are necessary for our protection, as well as yours. To all of the thieves and low-life's out there, thanks for screwing everything up for all of us who choose to work for a living, live honestly, and treat other people fairly. We honest people can only protect ourselves as best possible, and hope that you will one day get what you deserve.
It seems that most people do not understand that when a stolen card is used in mail order, that it is NOT the credit card company that eats it! -- IT IS THE BUSINESS THAT ACCEPTED THE CARD!!!! Simply stated, when we get burned, the credit card company is not out a single DIME - WE LOSE IT ALL. These thefts must be absorbed into operating costs, which then determine pricing structures, and whether the business can continue to exist!!!
-PayPal usage:
- Please provide your PayPal address when placing the order. We will send you a bill when we are preparing to start your order. Shipping will be to the verified address on your PayPal account. NO EXCEPTIONS!!!
-Wire Transfers:
- Please contact us for the necessary information to complete a wire transfer to us.
Shipping.
- All orders are shipped via UPS. A valid street address is necessary for shipment, UPS will not ship to PO Boxes.
- All items are shipped with insurance for the full value of the product.
Returns.
- Returns on Shearer Fab product is generally not accepted. All items are custom built to order, please make sure you are ordering the correct part when the order is placed.
- All returns must be pre-approved. All returns will be subject to a 20% restocking fee due to customer error or any issue not caused by Sherer Fabrications.
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